Thank you for visiting and shopping at Mother Nature Healthy Delight e-shop.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Shipping rates & delivery estimates
The minimum order value is SGD 39.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost in partnership with Ninja Van.
Below SGD 49
Above SGD 49
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mother Nature Healthy Delights not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Mother Nature Healthy Delights is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Mother Nature Healthy Delights ships to Malaysia, Thailand and Indonesia, in partnership with DHL Group.
The Delivery Fee is SGD 35.
If you wish a shipment to another country, please contact us: firstname.lastname@example.org
We do our best to ensure the accuracy of every order that is shipped out. Please check the accuracy of your order upon receipt. Any errors or damaged items must be reported to us within 5 days of receipt of your order.
For health and safety reasons, food and perishable products are not returnable for any reason.